For your convenience, we offer several methods for paying your bill. Payments may be made online, in person, over the phone or by mail. For more information on how you’ll be billed please review the Billing Process page.

1. Pay Your Bill Online through MyChart: Our MyChart patient Portal allows you to communicate with your care team, view and pay bills, and more. Sign in to MyChart or create a MyChart account.

2. To pay your bill over the phone: Please call the following phone number: 1-855-662-3017 

3. To pay your bill by mail: Please send payment to the following address:
   
   Johns Hopkins Medicine 
   P.O. Box 860024 
   Orlando, FL 32886-0024 
   Make checks payable to Johns Hopkins Medicine 

We accept the following forms of payment:

• Cash: In person at the hospital or one of our Outpatient Care Centers
• Check or money order: Please include your service number
• Credit card: Visa, Mastercard, Discover or American Express

Contact Us

Questions About Your Bill
If you have questions about your bill, please call customer service at 1-855-662-3017. Representatives are available to speak with you Monday through Friday, 8:30 a.m. to 4:30 p.m. (Eastern Time). 

Learn more about Financial Assistance

Patient Estimate Request Line
For cost-of-care estimate requests, including self-pay estimates
Phone: 844-986-1584

Request a self-pay estimate

Patient Itemized Bill Request Line
For patient families to obtain copies of the performed service(s)
Phone: 1-855-662-3017

Request an Itemized Bill